Technical Author, North West London, Financial Services
The Technical Author will have the ability to analyze and document services from the top down. This involves cataloguing the service as delivered to the customer, the business service, describing the IT components and their function involved in delivery of the service, highlighting the communication between those components and finally illustrating the mechanisms in place to ensure high availability.
Skills needed :
- Technologists, understanding networking/computing platforms/databases - (tech solution background)
- Business analysis skills (from a process flow perspective)
- Microsoft Visio
The contract is for 6 months.