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Implementation Consultant

  • Location

    London

  • Sector:

    Silicon Fen

  • Job type:

    Permanent

  • Salary:

    £60,000 - £75,000

  • Contact:

    Katie Freeman

  • Contact email:

    kfreeman@dpconnect.co.uk

  • Job ref:

    JO030891

  • Published:

    about 1 month ago

  • Consultant:

    Katie Freeman

Implementation Consultant - London - Cutting-Edge Big Data

Our client develops a cutting-edge big data software application, which provides behavioural and predictive analysis based on consumer data.

They are now looking for a bright and vibrant individual to join their delivery team. As the Implementation Consultant, you will be working with BAs, Project Management and Data Science. This will involve the later stages of the sales cycle and delivery.

Duties

Support the delivery of a successful implementation project including helping our Client's customers to prepare for a successful project.
Support their customers throughout the lifecycle of deployment, from scoping through to handing over to post-live support and maintenance.
Provide onsite support during projects at customer site.
Provide training and knowledge transfer for our customers (Delivering projects, product features, roadmap & best practice) through workshops and meetings.
Provide direct input to customised demos, workshops and scoping sessions as part of the project delivery.
Work with the customer to define and manage detailed scope, delivery strategy, success criteria and implementation plans. Ensuring that scope in SoW is kept on track and is in line with client expectations.
You will work closely with the Project Manager and Account Manager to ensure key milestones for the project are met or obstacles mitigated.
Act as the on-site point of contact for our Client's delivery team, to ensure delivery of customer data and meet their implementation teams requirements for deployment (permissions, support, environments, endpoints, security etc).

Essential Requirements

Strong academic background in a relevant discipline
Strong technical capability as part of software sales delivery e.g. operating systems (Linux), cloud computing (AWS, Azure) data types (CSV, XML, JSON) and database technologies & storage.