.
W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9eifagq29ubmvjdc9qcgcvymfubmvylwrlzmf1bhquanbnil1d

Account Manager - Client Partnerships - Bromley

  • Location

    Bromley

  • Sector:

    DP Connect

  • Job type:

    Permanent

  • Salary:

    £30,000 - £35,000 + commission

  • Contact:

    Kathryn Doe

  • Contact email:

    kdoe@dpconnect.co.uk

  • Job ref:

    KD002

  • Published:

    5 months ago

  • Consultant:

    Kathryn Doe

Account Manager- Client Partnership

 

DP Connect are looking for an Account Manager to join their busy and dynamic Client Partnership team on a permanent basis.

About DP Connect:

DP Connect have successfully worked at the forefront of the IT Recruitment sector in the UK for nearly 30 years.  We specialise in uniting talent and technology for leading organisations across the Payments, Cyber Security & Digital sectors.

 

From our offices in Bromley and Cambridge we partner with clients across the UK and mainland Europe to offer a fully comprehensive permanent and contract recruitment service. Our clients range from disruptive start-ups and fast-growing SMEs through to FTSE 100 companies; and we pride ourselves on giving our clients and candidates an efficient and consultative recruitment experience.

 

We nurture, support and empower our Consultants to become experts in their field, and offer a full training and onboarding programme for all our employees.

 

Role:

This role needs a service-led approach in managing and developing client relationships with designated accounts.

 

Key Responsibilities:

 

 Business Analysis & Development:

 

  • Continuously developing business opportunities within key accounts and building strong relationships.

  • Acquiring deep understanding of the client’s business and sector to identify opportunities to cross-sell.

  • Monitoring relevant key performance indicators (KPI’s), financial and service metrics (NPS) that are conductive to creating a great client experience through efficient service delivery, whilst generating profit for the business.

  • Producing client reports for senior management to enable on-going client development strategies.

 

Relationship Management:

 

  • Acting as the key interface between clients and stakeholders; providing feedback as appropriate to ensure effective service delivery.

  • Maintaining effective relationships with key decision makers within the client’s business.

  • Conducting client service reviews and providing feedback to enable us to continuously improve our services.

  • Providing consultative advice to clients to ensure relevant recruitment solutions are provided and making sure we are always adding value.

  • Ensure that the quality and matching of the CV’s meets the clients needs based on agreed requirements.

  • Working in collaboration with the delivery team to ensure we are meeting our client’s requirements.

 

Knowledge, skills & Experience:

 

  • Excellent Interpersonal and relationship building skills.

  • Strong planning and organisational skills with a proven ability to effectively prioritise multiple tasks and projects.

  • Strong skills in the use of relevant candidate acquisition tools.

  • Effective communication and presentation skills.

  • Proven role model of service behaviours, professionalism and company values.

  • Previous experience of meeting/exceeding agreed performance standards.

  • Previous experience in a sales or customer-led environment.

 

Renumerations and Benefits:

 

Details:

  • Annual gross salary from £30-35k Basic + Commission

  • 25 days of annual leave (2 of these are taken over the Christmas period)

  • Initial guidance, hands on training and one-to-one ‘best practice’ training to understand the market

  • Review after 6 months

 

Benefits:

  • Subsidised gym membership – up to 50% off gym membership fee

  • Contributory pension scheme

  • Competitive commission structure, with no threshold

  • Company cars for qualifying employees

  • 3.30pm finish on a Friday

  • Option for an IRP qualification down the line