1st / 2nd Line Support Engineer - Gain Trade Floor Support exp

  • Location


  • Sector:

    Client Partnerships, Technology Sales

  • Job type:


  • Salary:

    £24,000 - £26,000 per annum

  • Contact:

    Julie Creed

  • Contact email:


  • Job ref:


  • Published:

    about 2 years ago

  • Startdate:


Excellent opportunity for 1st / 2nd Line Support Engineer to join Financial Services / Trading corporation based in beautiful offices in Holborn. The role would suit candidates whom are genuinely interested in gaining Trade Floor Support experience (unusually no previous trade floor support experience is necessary).

This highly respected and successful broker based in London has many projects in the pipeline but the initial role will be 1st line & 2nd Line Desktop Support, and requires an experienced First Line Support person with  experience of Microsoft products.  You will support large numbers of users in Windows desktop PCs, printers and telephones along with the support of Microsoft Office applications etc.  You will be an excellent communicator and be used to performing remote fixes, password re-sets etc.

-Supporting Windows desktop PCs, printers and telephones
-Supporting Microsoft Office applications
-Anti-virus software
-Liaising with IT equipment and printer consumables suppliers
-Maintaining daily and monthly backups and restores
-Performing day-to-day IT checks
-Supporting remote offices

You will also be given the opportunity to work on interesting new projects, for example the company are right at the beginning of a major transformation project moving towards a virtualization environment. The 1st / 2nd Line Support  will be trained and gain experience moving onsite servers to a virtualized environment (using Hyper-V), migrating to Azure and implementing office 365.

In return for your skills my client can offer superb career opportunities, training and an excellent working environment.  Benefits include an extremely generous yearly bonus, Subsidised gym, Subsidised private medical, Pension,  Lunch allowance (with on-site restaurant) & Death in service benefit.